We have a lot to share this month — a
training reminder, some important details about our CE application process, and a note about some changes happening with us.
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Building a Practice You Love: Client
Longevity & Engagement Wednesday, April 16th | 8:45–10:00am
📋 TRAINING OVERVIEW & LEARNING OBJECTIVES
A note on why we are sharing this: Soul Care for Therapists is currently in the process of applying for CE certification, and this
training is being submitted as part of that application. Sharing the formal training overview and learning objectives is a requirement of that process — and your attendance genuinely helps make it happen. We are so grateful for your participation and support as we work toward becoming a fully certified CE provider.
Training
Overview
Client retention is not merely a business metric — it is a clinical and ethical imperative. When clients disengage prematurely from therapy, they are often left without the sustained support necessary for meaningful change. This training equips licensed clinicians working in private practice settings with the knowledge, skills,
and self-awareness to build therapeutic relationships that last.
This training integrates clinical best practices with practical, real-world strategies drawn from the experience of Dawn Gabriel, MA, LPC - Founder and CEO of Authentic Connections Counseling Center.
Learning Objectives
Upon completion of this training, participants will be able to:
1.
Define client retention in the context of private practice and identify the threshold at which a client is considered retained. 2. Identify at least five clinician-level factors that contribute to premature client dropout. 3. Describe evidence-informed strategies for establishing therapeutic rapport and instilling treatment hope in the first three sessions. 4. Apply session-by-session clinical frameworks to support client engagement across the early treatment arc (sessions 1–5). 5.
Recognize the role of clinician self-care, boundaries, and professional wellness in sustaining effective client retention. 6. Articulate the business and ethical rationale for treating retention as a clinical — not solely administrative — concern.
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PARTNERSHIPS ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━
We are so grateful to Janice Nash, our Networking Coordinator for the past 15 months, as she transitions out of her role in mid-April. Janice poured so much care into the relationships she built on our behalf, and we celebrate her!
Moving forward, I will be personally stepping back into our community networking and partnership work. Alongside me, Lauren Camp, who many of you may know as our Intake Coordinator and the creative behind our social media, is stepping into her new role as Client and Community Engagement Coordinator. Lauren will be your behind-the-scenes support for emails, referrals, and
scheduling, and we are so excited for what this transition brings for our practice and this community.
We are so grateful for this community. Thank you for partnering with us!
Looking forward to seeing you soon!
Warm Regards,
Dawn Gabriel, MA,
LPC Founder & CEO, Authentic Connections Counseling Center Soul Care for Therapists